Why Use An Isle of Wight Holiday Letting Agent

Why choose an Isle of Wight holiday lettings agent… This is why we think you might like to try using The Wight Holiday Company to help you with your self-catering holiday property on the Isle of Wight. 

Firstly the well known Sara Cleary is at the helm here at The Wight Holiday Company, having worked in the self-catering holiday cottage market for a number of years, with her last role being based in Seaview looking after a portfolio of over 160 self-catering holiday accommodations across the Isle of Wight.

Having a local self catering holiday letting agent on the Isle of Wight like The Wight Holiday Company means we are on hand to pop to the holiday property at short notice or deal with any situations as they arise. This is the most important reason why we think you would benefit from working with The Wight Holiday Company with your self catering holiday accommodation on the Isle of Wight. We care about your holiday home as if it was our holiday property, we have great experience within the self catering holiday cottage industry, we excel in property services and holiday home property management.

It may seem appealing to save paying holiday letting agency commission, add a few listings on portals and run bookings yourself, however you then need to be on contactable as well as on hand 24/7  and that is before, during and after your guest has stayed at your accommodation. We know that can be tough going for a property owner! As a self-catering holiday accommodation agency, The Wight Holiday Company do that for you, we invest time, marketing expertise and resources required to let a property to its maximum potential. So here are some reasons to use an agency based here on the Isle of Wight:-

1. Saving time

Owning a self-catering holiday home on the Isle of Wight can be incredibly rewarding but it also takes time and even more so during the peak summer season when the Isle of Wight is in full holiday mode.

From answering the telephone, responding to emails, taking payments, answering queries, booking ferries dealing with property repairs, making sure that the change over clean is booked to being on call 24 hours a day 7 days a week, The Wight Holiday Company can take all of this stress away from you, allowing you to sit back and relax and focus on the things you enjoy.

2. Holding of damage/security deposits

As standard we take security deposits from all guests who book with us. Unlike some global brand booking platforms we take the security deposit from a guest before they arrive, we do not take card details and hold them in order to use is we need to as cards can be stopped rendering them unusable.

We like to ensure the owner is covered and do not return the security deposit until we are sure that there haven’t been any accidental damages caused. We fully investigate when an issue is raised, taking information from both owner and guest and will attend the property ourselves to deal with any situation required.

3. Taking payments

Many guests that book a property will have a busy work schedule and so will want to pay quickly and easily over phone with their debit or credit card. PCI compliance, which allows you to take these sorts of payment, can be costly and time consuming to set up. So by using The Wight Holiday Company as an agent we manage this aspect for you as we accept all payment methods.

It is not just the taking of the initial payment and holiday booking that can take up your time, its chasing up of payments for holiday balances and security deposits. We have systems in place to ensure all monies are in on time with everything paid before guest arrival.

4. Internet and Social Media Presence

Both the Internet and social media are very important tools for the success of a holiday letting property. Guests like to be able to see a multitude of pictures to get a real sense of a property before they commit to booking. Promoting properties on social media by showing one of its unique selling points is a great way of encouraging guests to click and view the whole property. Our website is SEO enabled as well as mobile and tablet friendly so that potential guests can view on the move.

5. Marketing and Specialist Support

Working with a holiday letting specialist like The Wight Holiday Company can be extremely beneficial. You’ll benefit from our shared knowledge that we have gained from managing holiday properties over the years, including our experience of how to market your property, where to market it and how to gain the maximum level of bookings.

6. Database of potential guests

An increasing number of couples, families and individuals are booking their cottage stay through a holiday letting agent every year. The Wight Holiday Company can promote your property to a large number of potential guests as well as to those that have previously shown an interest in properties just like yours; putting your property forward to a captive audience.

7. Complaints, disputes and issues

Holiday homeowners want guests to have a lovely stay at their property, sometimes issues with your visitors will arise. There are times when issues can become stressful and time consuming.

The Wight Holiday Company are experienced in dealing with any disputes that arise from time to time and will work hard to achieve the best possible outcome whilst also diffusing the situation and keeping you as stress free as possible.

8. Keeping up to date with legislation and regulations

Do you know how often your gas boiler should be checked? Who should be checking it? When your appliances need to be portable appliance tested? Regulations for holiday homeowners move at a pace and at times it may be hard for individual holiday letting owners to keep up to date with the information they need to be aware of. The Wight Holiday Company can advise you on all health and safety matters.

9. Introducing you to reliable tradesmen, housekeepers and professional services

Sometimes it can be difficult to source reliable tradesmen, housekeepers and providers of other professional services for your holiday home, especially if you do not live on the Island.

These services are  key to the smooth operation of your holiday letting property, in actual fact, we think a great housekeeper is the most important thing that needs to be sourced for a holiday home as they will be the eyes and ears of the property.

The Wight Holiday Company can provide a selection of tradesmen and lovely housekeepers to help maintain and look after your holiday property needs. We can either introduce them to you or we can liaise with them on your behalf in order for the services to be arranged.

10, Individual property requirements

Here at The Wight Holiday Company we understand that a standard one size fits all service is really quite unhelpful as each property is different and has its own requirements. We tailor services to the needs of both the owner and property, we help with maintenance, housekeeping, linen, keys, tradesmen, furniture deliveries and anything else that we can. Do not be afraid to ask, we are here to help.

Why not contact us to see how we can help with your self-catering holiday property on the Isle of Wight.

Email: info@thewightholidaycompany.co.uk or Telephone: 01983 716 320